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Yes. Safety and safeguarding are our top priorities. Every member of the Tidy Tads team undergoes an Enhanced DBS check before entering any client site. We maintain a full register of these checks, which is available for review by school business managers and clinical leads upon request. 

Absolutely. We hold comprehensive Public and Employers’ Liability insurance up to £1 million. This ensures that your facility, your staff, and our team are fully protected at all times while we are on-site. 

Consistency is one of our core pillars. If your dedicated cleaner is unavailable, we provide a fully briefed and vetted relief cleaner to ensure your standards never drop. You will always be notified in advance of any temporary staff changes. 

Yes. We provide a digital or physical 'Compliance Folder' for every commercial site. This includes up-to-date COSHH data sheets, risk assessments, and signed cleaning logs. This ensures you are always ready for CQC, OFSTED, or HSE inspections. 

We specialize in daytime cleaning. Our staff are trained to work discreetly and professionally around your daily operations, ensuring high-traffic areas remain hygienic without disrupting your students, patients, or employees. 

No, Tidy Tads provides all industrial-grade equipment and professional-standard cleaning solutions. If you have specific environmental requirements or preferred products, we are happy to incorporate those into your bespoke cleaning plan. 

We use a multi-tiered quality control system. This includes regular unannounced site audits by management, a digital communication log for immediate feedback, and monthly performance reviews to ensure the 'Gold Standard' is being met consistently. 

We don’t believe in 'one-size-fits-all' pricing. We start with a free, no-obligation site audit. David, our local owner, will visit your premises to assess your specific needs and provide a transparent, fixed-price proposal tailored to your standards.